Guarantees

• Quality Guarantee
  
  At Nowgems, we have an important responsibility to our valued customers to deliver only quality and authenticity in each and every piece of gemstone and jewelry we sell. Our strict quality standards are met by careful and professional inspection of every item that leaves our store. We want to make sure our customers are provided with all the enjoyment and excitement a fine piece of jewelry has to offer.
  
  
• Do you offer a warranty on your jewelry ?
  
  

  We offer a limited one year warranty on all jewelry sold at Nowgems. Any repair or replacement due to manufacturer or designer defect is covered free of charge. Pieces that have been damaged and have not been subject to scheduled maintenance wear may be subject to a charge for repair.

  
  
• Do you offer other items not available online?
  
  

  Yes, we are also open to your suggestions and can do custom made jewellery apart from what appears on our online catalogue. Please contact us by phone at +94-112-555-648 or online if you have seen jewelry elsewhere that you would like to order. Nowgem Jewelllers also offers custom jewelry design services if you cannot find exactly what you are looking for on our website.

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